Sub Title:
 
Category:
Book  
Theme:
Institutional Development & Governance  
Publish Date:
26 Feb 2016  
Originator:
Other  
Editor:
 
Author:
Maxine Kamin  
Date of Publication:
06-01-2010  
Edition:
 
Volume:
 
Publisher:
ASTD Press  
ISBN:
978-1-56286-590-0  
Shelf:
S  
Format:
Book  
Status:
Available on Shelf  

 

This book provides tools for putting customer service practices into action, including worksheets, checklists, tips and exercises.
 

 

 

 

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